The information provided by the Contour Dermatology Store is intended solely for educational purposes. The information is not to be used for medical diagnostic purposes and is not intended to serve as a recommendation for treatment and/or management of any medical/surgical condition. Most of all, this information should not be used in place of a physician or other qualified health provider. If you believe you have a medical condition, please contact your physician immediately.

Disclaimer

The information provided by the Contour Dermatology Store is intended solely for educational purposes. The information is not to be used for medical diagnostic purposes and is not intended to serve as a recommendation for treatment and/or management of any medical/surgical condition. Most of all, this information should not be used in place of a physician or other qualified health provider. If you believe you have a medical condition, please contact your physician immediately.

Privacy Practices

The Contour Dermatology Store is committed to protecting the privacy of our customers and visitors. Personal information received by Contour Dermatology Store is not shared or sold.

Information is collected during site visits and during the purchase process. Site visit information is used only in aggregate form to help enhance the overall Contour Dermatology Store shopping experience. Purchase information is maintained in account form as required to engage in secure consumer friendly ecommerce.

Users who purchase products may receive promotional emails. Users may opt-out of our mailing list during the order process. If a user does not opt-out during the order process they may log into their account and update their preferences. If a user does not create an account during their order they may opt-out of our mailing list by using the supplied link on any of our emails. Furthermore, the user may create an account using their email address and opt-out from their account page.

Users may receive promotional emails from Contour Dermatology Store if they register for an account without purchasing a product. Users may opt-out of our mailing list for specials and promotions during the registration process. If a user does not opt-out during the registration process, they may log into their account and update their preferences.

Users may change their address or other personal information in their account. Users may edit any of their personal information by logging in and following the "edit this information" links in their account. If an account is not created during a purchase, a user may choose to create one later with the same email address used for the purchase.

Contour Dermatology Store utilizes cookies to help optimize and customize the shopping experience. Cookies enhance shopping efficiency and allow us to recognize returning shoppers.

Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Contour Dermatology Store does provide links to other web sites but is not responsible for the privacy practices or content of these other sites.

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

If we plan to utilize users' personally identifiable information in a manner different from that stated at the time of collection, we will notify users by posting a prominent notice on our Web site for 30 days.

If users have any questions or suggestions regarding our privacy policy, please contact us at 760-416-6971

Returns, Refunds and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 14 days of your purchase.

1. Please email returns@contourdermstore.com
2. Mail your returned item to:
   Contour Dermatology and Cosmetic Surgery Center
   42600 Mirage Road
   Rancho Mirage, CA 92270
3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Some items can not be returned if they are opened. Such as Latisse, and any hydroquinone containing product.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

If your product item is in like new condition, you may exchange your product item for a different product or service. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.